FlightPeek

We answer quickly

Help & support

The most common answers right away — and for everything else, an address with humans behind it.

Direct line

Tell us what happened — with flight number and date if it concerns a specific flight.

contact@kcraft.io
My flight can't be found

Check the flight number spelling (e.g. LH1234; without spaces works too) and the departure date. Codeshare flights are most reliably found under the operating airline's number.

I don't receive alerts

Check that notifications are allowed for FlightPeek in system settings, and that the bell on the flight is active in the app. Between 23:00 and 06:00 local time we deliberately stay quiet — only cancellations come through immediately.

Gate or baggage belt is missing

Not every airport publishes this data electronically. As soon as a source reports it, it appears in the app and you get an alert.

Cancel or restore a subscription

You manage the subscription in the App Store or Google Play. After switching devices: sign in and choose “Restore purchases” in the account settings.

Delete my account

In the app under Account → Delete account. This also removes all tracked flights and push tokens — permanently.